Spanish: (301) 504-7800. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. On older spas, the diverter valve was in the equipment area. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. Independent hot tub and swim spa retailers nationwide, from  January 2012 through July 2015. The model names are printed on the control panel covers. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. These hot tub diverter valves allow you to divert the water from one group of jets in your spa to another. This recall involves MAAX Spas hot tubs and swim spas containing a Delta UV generator. Consumers are advised to not use recalled products. The 1 Inch, Blue Crescent, On/Off Diverter by Master Spas is an exact replacement for your home spa’s original water diverter valve handle. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. Master Spas support had reviewed the photo of the shell that was sent to us. The link you selected is for a destination outside of the Federal Government. What We Know About Master Spas. The Master Spas offer a nice collections of hot tub that offer health benefits, comfort, and … Certain Master Spas Hot Tub and Swim Spa Diverter Valve Caps recalled due to impact hazard Due to the extraordinary circumstances surrounding COVID-19, recalling companies may not be available to provide information to consumers at this time regarding corrective actions for posted recalls. The link you selected is for a destination outside of the Federal Government. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. We make covers for these Master spa sizes and many more! Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. We're very sorry to have seen that this damage that occurred to the customer's spa. More About Master Spa Parts & Master Spa Parts Coupons Introduction. The clear valve caps are included as a component part and are located under the diverter handle on the upper deck of the hot tub/spa above the water line. Fisher and Paykel Cooktop Product Withdrawal. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas in massage therapy. Bullfrog Spas 668 W. 14600 S Bluffdale, UT 84065 www.calderaspas.com (801) 565-8111 . CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. This stop use/recall does not affect the single-leg versions of these models. 2138 W Wisconsin Ave Appleton, WI 54914-3115. Return to this page if you are interested in learning about additional recalls & safety alerts. Simply click on a product link for information to get the next steps you should take, including contact information for the manufacturer, if you have purchased the recalled item. CPSC.gov is an official website of the United States government. Searchlight Light Fittings Product Recall Notice. Consumers should check with recalling firms for further details. The generator is used to sanitize the water and plumbing inside the hot tub or swim spa. The model names are printed on the control panel covers. diverter valve caps were sold with certain Master Spas Twilight, H2X Swim Spa, and MP Signature Deep Swim Spas models (purchased between December 2017 and May 2019). This information helps to determine the potential problem. Master Spas customers can enter their spa serial number on the Master Spas website at http://wsr.masterspasportal.com/divreplacement.asp to determine if their spa is covered by the recall and order replacement parts. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. Swim spas were sold for about $16,000 to $30,000. Consumers should immediately stop using the hot tubs and swim spas with the recalled valve cap and contact Custom Molded Products to arrange for a free replacement cap from their hot tub/swim spa manufacturer. This list includes Mattel recalls & safety alerts announced since August 4, 1998. The Master Advantage. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. Serial number plate on front corner of hot tub. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. Master Spas Parts listed are NON- BRANDED equivalent parts ( Generic replacement parts ) from same part manufacture. Overall Review: Top 10 Rated Hot Tub And Spa Dealer What We Know About Bullfrog Spas. This recall involves the Hydropool Serenity Series Spa hot tubs with serial numbers 01350XXXX through 03210XXXX. Protecta Rebel Self-Retracting Lifeline. The StressRelief seat includes a headrest and uses downward-facing jets to relieve tension in your neck and shoulders. We carry Pleatco Pure replacement spa filters that are made to fit in your Master Spa. How old is the spa? 2016 Notices. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. - 1050 - 557 - 570 - 650 - 657 - 670 - 700 - 750 - 800 Diverter valve caps sold with Master Spas hot tubs and swim spas, BRP Recalls All-Terrain Vehicles Due to Crash Hazard (Recall Alert) (Recall Alert), Camp Chef Recalls Portable Gas Stoves Due to Fire Hazard, Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard, Thermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert) (Recall Alert), Burley Recalls Child Bicycle Seats Due to Crash Hazard, View CPSC contacts for specific areas of expertise, 4330 East West Highway Bethesda, MD 20814. Phone: (301) 504-7908 Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those representations which are stated in our written limited warranty. The Gecko spa control (SSPA-1) has model number 0202-205097 printed on it. Master Spas’ hot tub and swim spa diverter valve caps have been recalled by Health Canada. Overall Review: Top 10 Hot Tub And Spa Dealer . DMM Carabiners. There have been no reports of injuries. On newer spas, the diverter valves are located at the top of the spa. Spanish: (301) 504-7800. This stop use/recall affects all models of the Twin-Leg Nano-Lok edge and Twin-Leg Wrap Back SRLs since first introduced in 2013. A recall is a voluntary action taken by a company at any time to remove a defective drug product from the market. Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. The model names are printed on the control panel covers. ET, Office of Equal Employment Opportunity and Minority Enterprise, Regulations, Mandatory Standards and Bans, Maax Spas Recalls Hot Tubs And Swim Spas Due To Fire Hazard, Report an Incident Involving this Product, Search Product Safety Reports on Saferproducts.gov, Report a dangerous product or a product-related injury on. The generator is used to sanitize the water and plumbing inside the hot tub or swim spa. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. The model name is the first 3 or 4 digits of the hot tub or swim spa serial number, and is engraved into a silver plate on the lower right or lower left corner of the front side of the hot tub or swim spa. Jumbo Fun Slide with Water Connection Recall The FDA flagged more than 60 products for recall that tested positive for methanol. Most Master Spas hot tubs cost between $4,000 and $15,000. Caption: Delta UV model EA-4H-5 generator, uninstalled. Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. MASTER SPAS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: master spas. See the new 2018 swim spa product features from Master Spas, the largest swim spa manufacturer in the world. About 550 in the U.S. (In addition, about 630 were sold in Canada), Spirit Halloween Recalls Children’s Flashlights Due to Fire and Burn Hazards, Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard, Lidl US Recalls Powerfix Steel Shelving Units Due To Tip-Over and Entrapment Hazards, Ring Recalls Video Doorbells (2nd Generation) Due to Fire Hazard, Westinghouse Lighting Recalls Outdoor Ceiling Fans Due to Impact Injury Hazard (Recall Alert) (Recall Alert), View CPSC contacts for specific areas of expertise, 4330 East West Highway Bethesda, MD 20814. This recall involves 2-inch diverter valve caps sold with certain Master Spas “Twilight Series,” “H2X Swim Spa,” and “MP Signature Deep  Swim Spa” hot tubs/swim spas. ET daily or online at www.c-m-p.com and click on “Product Recall” at the bottom of the page for more information. Please use the below phone number for all media requests. Phone: (301) 504-7908 This recall involves 2-inch diverter valve caps sold with certain Master Spas “Twilight Series,” “H2X Swim Spa,” and “MP Signature Deep Swim Spa” hot tubs/swim spas. Our vast selection of Master Spa hot tub diverter assemblies are all genuine OEM replacement parts direct from Master Spa. The year model of the spa determines the type of diverter valve that was used. CPSC.gov is an official website of the United States government. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. The valve cap on the hot tubs and swim spas can become loose, pop off and strike a bystander, posing an impact hazard. When you need a hot water bath supplies,Master Spa Parts is your one-stop service, from the circuit board, control panel and air control device to fuse, injector, pillows or other hot water … The recall began April 9, 2020. Master Spas hot tub/spa distributors from December 2017 through May 2019 for between about $5000 and $45,000 and about $2 for the valve caps. Please use the below phone number for all media requests. A Master Spas control panel cover showing the brand name “Twilight”, A Master Spas control panel cover showing the brand name “H2X”, A Master Spas control panel cover showing the name “MP Signature Deep Swim Spas”, A Master Spas control panel cover showing the brand name “MP Signature Deep Swim Spas”, Photo of the recalled valve cap location below diverter handle on a Master Spas spa. 920-727-1700. We have many sizes in our database for Master Spas over the years or we can build you a custom sized cover. The model numbers for the hot tubs and swim spas are: 461; 470; 471; 472; 480; 481; 482; 780; 781; 5200; 5300; 5400; 5600; 7000; 7500; 8000; 8500; 9000; DT6; ENV; ES; ESX; GRD; LT6; MON; MT6; NUG; PRS; RB4; RL4; RS1; RS2; XB4; XL4; XSD; XSL; XSP; and XSR. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. ET, Office of Equal Employment Opportunity and Minority Enterprise, Regulations, Mandatory Standards and Bans, Custom Molded Products Recalls Valve Caps Sold With Hot Tubs Swim Spas Due To Impact, http://wsr.masterspasportal.com/divreplacement.asp, Report an Incident Involving this Product, Search Product Safety Reports on Saferproducts.gov, Report a dangerous product or a product-related injury on. The piece is an affordable, durable, easy-to-install replacement that will put your spa experience in your hands. Master Spas® reserves the right to change product specifications or features without notice. Searchlight Spotlight Fittings Product Recall Notice. The UV generator inside the hot tub and swim spa can ignite while in use, posing a fire hazard. Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Master Spa Cover Sizes. No injuries have been reported. Guardian Edge Series Cable Self-Retracting Lifelines. At Master Spas, all of our hot tubs and swim spas are proudly made in the USA using the very best materials and innovative processes. MAAX Spas at 800-413-2704 from 9 a.m. to 4 p.m., Arizona local time, Monday through Friday, email at duvrepair@maaxspas.com or online at www.maaxspas.com or www.deltaUVrepair.com for more information. Hot tubs were sold for about $4,000 to $15,000. MAAX Spas Industries Corp., Chandler, Arizona. Consumers should check with recalling firms for further details. The generator’s model number is EA-4H-5. 4e Brands North America is voluntarily recalling ten (10) bottle sizes of Hand Sanitizers to the consumer level. The serial numbers are printed on the right side of the spa control. The 50.8-mm (2-in.) Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. We can help you resolve a number of hot tub problems. Infinity and Olsent branded TPS and Orange Round Electrical Cables. Custom Molded Products at 800-733-9060 from 8 a.m. to 5 p.m. Recall Masters assists dealerships in taking over where factory recall programs leave off by identifying all vehicle owners in the dealer’s Primary Market Area (PMA). In some models, the diverter valve was part of the jets. Maax Spas has received six reports of generators in the affected hot tubs and swim spas igniting and causing damage to the generators and surrounding hot tub or swim spa components. Honda Tiller Product Safety Recall - FG110K1AT & FG110K1UT. As of the date of this notice, no 3M twin-leg SRL product is approved for … The firm has received 112 reports of the valve caps popping off including four reports of consumers being struck by the cap. The generator’s model number is EA-4H-5. The system will automatically send you the appropriate number of diverter caps for your spa. They can provide a foot massage with a foot jet pump and have multiple seating depths. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Master Spas offers hot tub troubleshooting and repairs for a variety of common (and not so common) issues. Others are Replacements that will work as well or better. Master Spas 6927 Lincoln Parkway Fort Wayne, IN 46804 www.masterspas.com (260) 436-9100 . 2015 Notices. You are here: Home / Recall, Stop Use, Inspection, Safety, and Retrofit Notices. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas … Capital Safety Advanced Adjustable Offset Davit Systems. The perfect spa experience begins with the perfectly designed and constructed portable spa. Find answers to common hot tub and spa issues with recommendations on specific steps to resolve these common problems. Consumers should immediately stop using the hot tubs and swim spas and contact a MAAX Spas’ dealer for a free repair. The list below is a current list of items subject to recall that have been sold by Sears, Sears Grand or Sears Essentials. The chemical can be toxic when absorbed through the skin and life-threatening if ingested. Please select a recall or safety alert from the list below and follow the link to learn about that recall & safety alert. Delta UV model EA-4H-5 generator, installed in a hot tub's cabinet interior. Master Spas are known to be of high quality and built to be very reliable. The listing is meant as a aid in helping you find your replacement parts faster.Not as a guarantee of results. Bullfrog International, LC is the parent company of Bullfrog Spas®. Recent Notices. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. This recall involves MAAX Spas hot tubs and swim spas containing a Delta UV generator. Recall Masters is looking to partner with all data and platform providers that serve car dealers, rental agencies, fleet management, rideshare services, food delivery providers, couriers and any other business that utilizes vehicles in the fulfillment of services. , Complaints, Reviews, Scams, Lawsuits and Frauds Reported your Search: master Spas, the swim. Infinity and Olsent branded TPS and Orange Round Electrical Cables remember that CPSC and firms... This list includes Mattel recalls & safety alert from the market diverter caps for your experience. Shell that was sent to Us incidents cost the nation more than 1! 4,000 to $ 15,000 to learn about that recall & safety alert recalled by Health Canada can you. 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